Our Mission, Values, & Culture
Our Motto
Everyday Industrial Heroes Solving Customer Problems
Our Core Purpose
Develop Customer Loyalty and Trust by Providing Expert Industrial Solutions
At the end of the day, we are here to build customers for life. We are truly experts in the industrial space. Our customers know they can rely on us to keep their operations humming.
Organizational Commitments
To Our People – IBT is committed to providing a safe, inclusive, and positive work environment for every employee. We create opportunities for growth, meaningful work, and healthy work–life balance. Our people are the foundation of our success and the driving force behind every customer solution.
To Our Customers – IBT is committed to delivering exceptional, differentiated service that meets our customers’ ever-evolving needs. Our team members set the standard in industrial expertise and share a simple attitude: “Yes, we can do that.”
To Our Future – IBT is committed to continuous innovation through world-class employee development, business adaptability, and modern technology. We strive to maximize productivity and proactively provide everyday solutions that ensure long-term success.
Our Heroic Pillars
FAMILY & COMMUNITY – Every IBT employee makes a positive impact on their families—both at IBT and at home—and in the communities where they live and work. Founded as a small family business, we’ve spent more than 75 years staying true to those roots. We take pride in treating our employees, customers, and suppliers like family.
POSITIVE CUSTOMER EXPERIENCE – Every IBT employee creates a positive experience during every interaction—whether on the phone, over email, or face-to-face. We make every customer feel valued and prioritized in all that we do.
LEADERSHIP – Every IBT employee is empowered to lead within our team environment. Leadership at IBT is an attitude, not a title. We encourage every team member to take initiative, collaborate, and act decisively to drive progress.
INTEGRITY – Every IBT employee operates with honesty, character, and strong moral principles—especially when no one is watching. We do the right thing every time. Relationships built on integrity benefit everyone, and we uphold loyalty to one another, our customers, and our suppliers.
Our Company Culture
At IBT Industrial Solutions, we believe it’s a mistake to think of what we do as simply selling products. While the brands we carry form a cornerstone of our business, what we truly provide are solutions—and solutions start with understanding problems. We’ve built a working environment that fosters creative expression, encourages collaboration, and celebrates excellence in individual performance.
That’s why—from our sales force to our warehouse staff and everyone in between—we hire people who are knowledgeable, dedicated, and passionate about their work. Our employees continually seek ways to improve processes, work smarter, and operate more efficiently—for the benefit of both our customers and our teams.
To support this commitment, we recognize and reward innovation and service through a variety of employee awards and advancement opportunities. We believe our employees are the heart of our brand, and it’s through their expertise and dedication that we’re able to provide solutions that drive our customers’ success.
Working for IBT Industrial Solutions
At IBT Industrial Solutions, our people are more than employees—they’re the everyday industrial heroes who make our customers’ success possible. For over 75 years, we’ve built a culture that values teamwork, creativity, and continuous improvement. From our sales force to our warehouse staff and everyone in between, every team member plays a vital role in providing the expert solutions our customers depend on.
We take pride in fostering a friendly and welcoming atmosphere where collaboration and respect are integral to everyday life. Our employees are encouraged to share ideas, solve problems, and take initiative—because innovation happens when people feel empowered and supported. We also believe that balance is essential, which is why we promote a healthy work–life balance that allows our people to thrive both personally and professionally.
IBT’s success is driven by the dedication and talent of our team, and we ensure that we recognize and reward this commitment. Through employee awards, advancement opportunities, and ongoing training, we help our people grow their skills and their careers.
Benefits That Work for You
We’re proud to offer a comprehensive benefits package designed to support our employees and their families, including:
- Competitive pay
- Medical, dental, vision, and prescription coverage
- Paid vacation, holidays, and parental leave
- Paid life insurance and wellness programs
- 401(k) with company match
- Education reimbursement and professional development opportunities
At IBT, you’ll find more than a job—you’ll find a career built on purpose, community, and the satisfaction of helping our customers keep their world moving. Join us and love your work—and who you work with—every day.
Get in touch for help and information
Our head office address:
9400 W 55th St, Merriam, KS 66203
Call for help:
(913) 428-2858